Privacy policy

Effective Date: 2026-02-17

1. About This Policy

This Privacy Policy explains how Eternall Wellness (operated by Survival Preps, LLC) ("we", "our", or "us") collects, uses, shares, and protects personal information when you visit or make a purchase from eternallwellness.com (the "Site").

By using the Site, you agree to the practices described in this Privacy Policy.

2. Business Information

3. Information We Collect

3.1 Information you provide

We collect information you provide when you place an order, create an account, subscribe, contact us, or fill out forms on the Site, such as:

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Billing address
  • Order details (products purchased, order number, and related notes)

3.2 Information collected automatically

When you browse the Site, we may automatically collect certain information, such as:

  • IP address
  • Device and browser information
  • Pages viewed and time spent on the Site
  • Approximate location (derived from IP address)
  • Cookies and similar tracking data

4. How We Use Your Information

We use personal information to:

  • Process payments and fulfill orders (including shipping, returns, and customer support)
  • Communicate with you about orders, account activity, and requests
  • Prevent fraud and improve site security
  • Improve our products, services, and website experience
  • Send marketing emails (only if you opt in; you can unsubscribe anytime)
  • Comply with legal obligations and enforce our terms/policies

5. Sharing Your Information

We share personal information only as needed to operate our business and provide services to you. This may include:

  • Shopify: Our ecommerce platform provider, which processes order and account data
  • Payment processors: To securely process payments
  • Shipping and logistics partners: To deliver your orders and manage returns
  • Service providers: Analytics, website performance, marketing tools (when enabled), and customer support systems
  • Legal and compliance: If required to comply with a law, regulation, subpoena, or lawful request
  • Business transfers: If we are involved in a merger, acquisition, or asset sale

We do not sell your personal information.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to help the Site function, remember preferences, understand usage, and improve performance.

  • You can control cookies through your browser settings
  • Disabling cookies may affect certain Site features

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no online transmission or storage method is completely secure.

8. Data Retention

We retain personal information as long as necessary to provide services, fulfill orders, comply with legal obligations, resolve disputes, and enforce agreements.

9. Your Rights and Choices

Depending on your location, you may have rights to access, correct, or delete your personal information, or to object to certain processing. To request assistance, contact us at support@eternallwellness.com.

You can opt out of marketing emails anytime using the unsubscribe link in the email.

10. Children’s Privacy

The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. International Visitors

If you access the Site from outside the United States, you understand that your information may be processed and stored in the United States.

12. Links to Other Websites

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect upon posting with an updated effective date.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us: